Guides
Tracking domains

Set up a tracking domain with Namecheap

Configure a custom tracking subdomain in Namecheap, add the CNAME record required by Skro, and verify the connection.

Use a custom tracking domain for your campaign links. This guide uses go.example.com and points it to skrotrack.com.

Before you begin

You need access to your domain’s DNS settings and the Settings → Domains section in Skro. Use a subdomain, such as go.example.com, for this setup.

Step 1. Add the domain in Skro

  1. In Skro, open Settings → Domains.
  2. Find Tracking Domains and add go.example.com.
  3. Review the CNAME configuration shown for your domain.

Add a custom tracking domain in Skro

CNAME configuration for the domain

Step 2. Create the CNAME record in Namecheap

  1. Sign in to Namecheap.
  2. Open Domain List and select Manage for your domain.

Open the domain settings in Namecheap

  1. Open Advanced DNS and add a CNAME record:
FieldValue
TypeCNAME Record
Hostgo
Valueskrotrack.com

Namecheap CNAME record for a tracking domain

  1. Save the DNS record.

Step 3. Verify the domain

Allow time for the DNS change to propagate, then return to Tracking Domains in Skro and verify the domain.

Verify the custom tracking domain in Skro

Troubleshooting

Check that the record uses the correct subdomain and CNAME target. If verification fails immediately after saving, wait for DNS propagation and try again.

Need help with this guide? Contact Skro support.

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