Privacy Policy
Last updated: June 3, 2023
1. Overview
1.1 The English language version of this Privacy Policy shall be controlling in all respects and shall prevail in case of any inconsistencies with translated versions, if any.
1.2 This notice is made by Skro OÜ, trading as Skro ("Skro", "we", "us" or "our") is devoted to keep the personal information privacy of the visitors of the www.skro.eu website (the "Site") and users of the services available thereon (the "Services").
1.3 Any adjustment introduced to this Policy will be available on the Site and/or Services and enters into its effect when posted. If you continue to use the Site or Services after the corresponding adjustments have been introduced to the Privacy Policy it will be considered as your conscience acceptance with the adjustments introduced.
2. What information we collect
2.1 If you join us as a user of our Site or Services, we require the personal information such as personal name, company name, address, email address, credit card information and other information to provide the Services to you: account activation, communication on the account status and other purposes described and regulated by this Policy. By providing us with the personal information in the process of using our Site or Services you permit the collection, use and disclosure of your personal information to us as specified in this Privacy Policy.
2.2 When you register or log on through Google sign-in functionality and grant the “basic profile info”, Google provides us with its Google ID Token that includes your name and surname, email address, language settings and profile picture but we only retrieve your name, surname and email address to verify your identity for our needs while registering or logging you in.
2.3 We might in some cases ask you to additionally agree to the collection, use, or disclosure of your personal information in circumstances that might require these actions. In some occasions your consent will be implied through your behavior or actions if the collecting, using, or disclosing information process is apparent in certain circumstances or in case when you personally provide us with the information on a voluntary basis.
2.4 The purposes of the personal or account-based information using include the following cases:
2.4.1 provision of the Service, quality control and improvements of the Site or/and Services;
2.4.2 provision of the information for more effective using of the Site or/and Services;
2.4.3 creation, management and control of the account information;
2.4.4 access verification to the Site or/and Services;
2.4.5 account billing according to the pricing plan selected;
2.4.6 communication with the users of the Site or/and Services in order to inform about the changes, updates, adjustments to the Site or/and Services or of the availability of the Site or/and Services.
2.4.7 evaluation of the quality level of the Site or/and Services, traffic patterns monitoring, measuring the demand and frequency of usage of the Site or/and Services;
2.4.8 conducting marketing activities;
2.4.9 ensuring the compliance with this privacy Policy;
2.4.10 formulation of responses to claims about any violation of our rights or the rights of third parties;
2.4.11 processing the customer services requests;
2.4.12 protection of the rights, property, or personal safety of us and our users and the public, and as required or permitted by law.
2.5 We might contact you regarding our products, services, news and events while you have the option to opt out of receiving any information from us. We provide the opt-out option in all the email messages of this kind. You can also contact us directly in any convenient way to opt out of receiving any information from us.
2.6 You may not opt out of receiving messages related to the provision of services, including information related to your account, planned suspensions or disconnections of the Services, when necessary.
2.7 We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link here: Stripe Privacy Notice
3. User data from third-party
3.1 We offer tools to help our users to manage, optimize and track third-party campaigns, including: Google Ads, Meta Ads, Microsoft Ads, TikTok Ads, ExoClick, Mondiad, PropellerAds. To take use of this feature, our users will need to connect their accounts with Skro.
3.1.1 Skro's use and transfer of data to any other app of information received from Google's Accounts will adhere to the Google API Services User Data Policy, including Limited Use requirements.
3.2 Accessing Data: We access your third-party user data by communicating with API in the manner of server-to-server. We will never access your data if you doesn't grant us to do so.
3.3 Storing Data: We only store the Authorization Token, Refresh Token, Ad Account ID, Ad Account Timezone and Ad Account Currency in our cloud-based database, which is only accessible by application, not humans.
3.4 Using Data: We use the data to post conversions back to third-parties, to sync your ads spend to our platform, and to enable/disable your campaigns, zones, sites, ad sets, ad groups and ads from our platform by automation/your action.
3.5 Sharing Data: We will never share your data with others, your data is safely stored in our cloud-based database, no humans can access it.
4. Age of consent
4.1 We do not knowingly provide the services to individuals who are under the age of consent.
4.2 We do not knowingly collect personal data from persons under the age of consent.
5. Access to the information
5.1 Personal information can be accessed and edited by you anytime through the web panel.
6. Disclosure
6.1 Your information may only be shared with the third parties in order to provide you with the specific services in accordance with the applicable privacy laws. According to the general rule we do not and will not sell, rent, share or disclose your personal information without first obtaining your permission or in accordance with this Privacy Policy.
7. Aggregated data
7.1 Your personal information may be used to create aggregated data that is necessary for internal use and for sharing with the third parties as necessary. "Aggregated data" refers to the records without information that potentially identifies customers, landing pages, or end-users. This data is processed or combined to provide aggregated and anonymous information. Your identity and personal information will be stored anonymously in Aggregated Data.
8. Links
8.1 The Site might contain links to other websites. We try to cooperate with only trusted partners however we do not take the responsibility for their privacy policies or content of their sites. We always recommend that you make yourself familiar with the privacy policies of these websites as their policies and practices might or totally differ from our policies and practices.
9. Cookies data
9.1 Like any other site, our web site uses cookies and log files in the process of its operation. Cookies are a small amount of the data that is passed to your web browser via a web server. In terms of our Services this data is stored on your device to ensure the proper operation of our website and allows us to continually improve the speed and security of our website, enhance our website, and our marketing goals to provide you with the best experience when using our Site or/and Services.
9.2 Types of cookies that we use on the Site and Services: Our own cookies are used to provide you with the comment function on our Site or/and Services and determine if you are logged in or not. These cookies are necessary to support the functionality of the Site or/and Services. The only way to prevent the using of these cookies is to opt out of using our Site and Services.
9.3 Visitor cookies is an anonymous form of cookie that is necessary to collect the data about the amount of visitors, the type of technology (browser type, device type, language, operational system), and the part of the Site that the user is interested in. This data is necessary to provide our Services and optimise and enhance the performance of our Site and Services.
9.4 Advertising cookies allow us to perform our marketing goals and to provide our Services. Advertising cookies do not provide any details that can be determined as the personal information for us or our ad partners. To opt-out of almost all advertising cookies, follow the link https://www.youronlinechoices.com/uk/your-ad-choices
9.5 Referral Program Cookies help us promote our services with your help. We pay a referral commission to our referral program participants according to its terms and conditions. Cookies are necessary in this case to identify referrals and provide rewards to members of the referral program. Referral program cookies do not contain any personal information for us or our referral program partners.
9.6 Although cookies do not contain any personal information, you can disable them by changing your browser settings to prevent it from accepting cookies. However, this might cause some features of the Site or/and Services to stop working.
10. What are your privacy rights?
10.1 In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (I) to request access and obtain a copy of your personal information, (II) to request rectification or erasure; (III) to restrict the processing of your personal information; and (IV) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
10.2 If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/newsroom/article29/items/612080.
10.3 If you are located in Switzerland, the contact details for the data protection authorities are available here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
10.4 Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided below. However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
10.5 Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
10.6 Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.
10.7 Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
10.8 Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/. For further information, please see our Cookie Notice: https://skro.eu/cookie-policy.
10.9 If you have questions or comments about your privacy rights, you may email us at [email protected].
11. Do California residents have specific privacy rights?
11.1 California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
11.2 If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
12. Change of ownership or business transition
12.1 In case of ownership change or other business transition, such as a merger, acquisition, or sale of our assets, the information is transferred in accordance with applicable privacy laws.
13. Security
13.1 We are committed to preventing unauthorized access to your personal information. However, no method of data transmission can be considered completely secure. We are constantly improving our security procedures.
13.2 Please remember that you ultimately control the access to your personal information. You are solely responsible for storing your identity and/or any personal information that is under your control when using the Services. Be careful and responsible about managing your personal information. We cannot control the access and use of any information by others with your permission. You must be careful when choosing the personal information that you provide to others through the services.
13.3 Similarly, we do not share any responsibility for the content of any personal information or other information that you get from others through the services, and you release us from any liability concerning the content of any personal information or other information that you might be receiving through the Services. We cannot guarantee or assume any responsibility for the accuracy of personal information or other information provided by any third party. You release us from any liability related to the use of such personal information or other information of others.
14. Contact information
14.1 Skro OÜ
14.2 Registry code: 16173240
14.3 Address: Muuga põik 6, Laiaküla, Viimsi, Harju maakond 74008 Estonia
14.4 Customer support: [email protected]
15. Time the terms enter into effect
15.1 These Terms enter into effect on June 3th, 2023, at 00.00 Eastern European Time (EET) and apply to all actions performed on our Site, Service and within the Application since then.